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Payment request improvements

We made several improvements related to payment requests.

Improvement

  • Contractors with an hourly rate can enter hours directly on the payment request or enter a fixed amount
  • An invoice number can now be entered in addition to attaching an invoice document. Both are required if the organization has a policy to require invoices Payment request improvements
When making a payment for a payment request with an associated invoice, the invoice number is added automatically as a note which can also be displayed in the Contractor payments report.

Improved performance when making a contractor payment

Scheduling contractor payments should now feel pretty snappy. We made performance optimizations so that when administrators click ‘Send payment’, they receive confirmation of their scheduled payments instantly.

Improvement

Improved display of recurring contractor payments

The compensation section of a contractor’s profile was updated to improve the way we display recurring contractor payments. We added details of the pay period and made it easier to see the pay frequency.

Improvement

Improved display of recurring contractor payments

More helpful navigation when accessing Pilot

Sometimes users with multiple Pilot accounts attempt to access a page they can’t access while logged in with their current account.

Improvement

More helpful navigation when accessing Pilot

Hire Calculator

Get an instant estimate of how much it will cost to hire your next employee with Pilot’s new Hire Calculator.

New

The Hire Calculator is a free tool that lets you select the country and salary — annual or monthly — for your next new employee. You can choose to view amounts in USD or in your new hire’s local currency. The calculator will show you the estimated annual cost of employment, with a breakdown of monthly and annual salary and taxes.To send the calculator results to other team members, just click the link button to generate a shareable link.Hire CalculatorLearn more in our blog post.

Expense details in contractor earning statements

The reimbursements section in contractor earnings statements now includes an itemized breakdown of expense reports.

Improvement

Expense reports are identified by name, and the label “Reimbursement” is used for reimbursements that are paid without an associated expense report.Expense details in contractor earning statements

Accessing documents

Some users may have experienced a Request has expired error when accessing the same document multiple times. We’ve fixed this issue.

Fix

Some users may have experienced a Request has expired error when accessing the same document multiple times. We’ve fixed this issue.

Payment tracking for expense reports

Administrators and managers can now see much more detail about the payment status of contractor expense reports in Approved tab of the Expenses page.

Improvement

  • If the contractor is associated with a pay schedule, the payroll run that will process the reimbursement will be displayed
  • Admins will see when reimbursements can be processed using one-time payments
  • If the payment has already been initiated, a status of Scheduled, Processing, Paid, or Failed will be displayed
  • Every expense row in the Approved tab can now be expanded to show details of the expense, including the approver and approval date
  • The pay date will be provided along with payroll run details when applicable
  • If an expense has been approved but not paid, an alert will show for that expense, as a prompt for you to schedule a payment for it.
In the event of a payment failure, Pilot admins will see an alert on the Overview page and be presented with choices to resolve the issue. This involves one of the following:
  • Marking the expense as paid because another payment was already made for it
  • Adding it to the next upcoming payroll run (if the affected user is assigned to a pay schedule)
  • Paying the user with a one-time payment using the Pay Contractors page Payment tracking for expense reports
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